Rethink and TheraWe Logos

Increase Billable Moments with TheraWe: Now Part of Rethink BH

At Rethink Behavioral Health, we’re always looking to improve and offer better products and services to serve our customers’ unique needs.

This holds especially true in an uncertain and ever-changing landscape as we are all in now. With that in mind, we recently announced the acquisition of Kansas City-based startup, TheraWe.

TheraWe is a HIPAA-compliant mobile video platform that helps bridge the gap between pediatric therapy centers and families at home.

Their tagline is “Increase Billable Moments with TheraWe”, and that is precisely what we plan to help therapy centers do with their help.

In this article, we will give some background, highlights and customer data on TheraWe, and what you can expect from us together in the future.

About TheraWe

In today’s world, pediatric therapy providers are constantly on the move, using mobile devices to communicate with and train parents or children.

TheraWe is a platform offering pediatric HIPAA compliant parent programming, messaging and video conferencing that supports office visits, remote questions and secure live video chat.

It allows parents of children with special needs and therapists to stay engaged using modern tools that help track and monitor progress remotely while increasing revenues for service providers.

TheraWe works best as a hybrid, offering in-person, remote and live video support. Users of their technology include ABA Therapists, Occupational Therapists, Speech Therapists, Early Intervention Programs, Schools and more.

Platform Highlights

TheraWe doesn't just help increase billable moments. Here are a few other highlights and benefits providers can expect:

  • Improve parent engagement
  • Streamline communication
  • Capture billable time for things you are already doing
  • Increase revenue by up to 10% (results may vary)
  • Reimbursement using asynchronous telehealth
  • Reimbursement is dependent on your state and funders

Customer Success Story

TheraWe customer, RL Therapy Group, started using the TheraWe platform with a group of patients and therapists to increase parent engagement and improve communication in the therapeutic process.

In the last 3 months, during the pandemic, RL Therapy was able to increase billable units by 10% with the use of TheraWe, all while improving parent engagement and communication.

The TheraWe platform facilitates and tracks asynchronous telehealth and allows therapy providers to collaborate with parents in a more modern way.

Self-Reported Customer Data

Take a look at some self-reported customer data from RL Therapy Group. This data shows the change over a three-month period in units billed in Telehealth vs. Therawe.

TheraWe and Telehealth chart

If you’re a current or prospective Rethink customer and would like to learn more about how Rethink and TheraWe can help improve your pediatric or ABA therapy practice, contact us today.


female staff member webinar graphic

Best Practices: Navigating the Contracting & Credentialing Process (Video)

Rethink billing software and services can help save your ABA therapy practice, clinic or business time and money by increasing efficiency and automation by eliminating workarounds, excel spreadsheets and lost revenue potential.

From our scheduling and billing synchronization, to easy reporting, business transparency, advanced reporting and compliance capabilities, you’ll have all the tools you need at your disposal.

You can also fully outsource your billing efforts with Rethink if you’d like. That all sounds great, right? But wait, there’s more…

New Partnership & Webinar

In case you missed it, we recently announced that MRC Billing has become part of Rethink Behavioral Health.

This new partnership further expands our Revenue Cycle Management (RCM) services by enabling us to offer Enrollment Services for a seamless credentialing and contracting process.

To celebrate, we hosted a webinar with Monica M. Hammel, who is now the Enrollment Manager at Rethink Billing (formerly MRC Billing) to discuss the following.

  • What you need to do to become contracted
  • What is a CAQH and what exactly is credentialing?
  • What to expect from the insurance companies
  • Types of contracts
  • Following up on your requests for contracts and credentialing

About the Presenter

With over 8 years experience of working for an ABA billing company overseeing the Enrollment and Credentialing Services, it is Monica’s department’s responsibility to verify how an incoming client is contracted and credentialed, so that we are billing the insurance companies correctly, from the very beginning of our relationship with our clients.

Throughout the years, Monica has found that 9 out of 10 customers have experienced some type of credentialing or contracting issue that resulted in denied claims PRIOR to deciding to outsource.