ABA Therapy Claims Billing

ABA Therapy Billing Services From Rethink

ABA therapy billing services are now available to all Rethink Behavioral Health customers!

Prior to our billing services, Rethink customers only had the option of self-billing solutions. We have listened to our customers to fill a gap when it comes to billing for your ABA therapy services. 

Big or small, our ABA therapy billing services are built to scale

We believe that ABA practitioners should focus on providing care, not spending time reviewing payor contracts or following up on payments. While our ABA data collection tools, RBT training modules, scheduling and billing software improve your operations, billing departments may lag behind. A common reason billing becomes a burden due to external forces is when payor requirements are updated, and you get notified when you receive denials.  

You may have lots of questions, so we’ve listed some of the common concerns and thoughts our clients have below. Review them for help determining whether or not our services are right for your clinic.

Do you currently have an internal biller? 

If you answered yes, the next question you should ask yourself is “Does your current biller have the capacity to handle more work?” If you answered no to either one of these questions, then our solutions are a great fit for your organization.

Do you struggle in keeping up with payor requirements?

If you answered yes, then our billing solutions are definitely a great fit for you. Furthermore, if you are looking to diversify your payor mix in order to increase your clientele base, our team will help onboard your company with the new payors. Please keep in mind, we cannot negotiate contracts on your behalf as we are an extension of your team not a representative of your organization.

Are you looking to improve your cash flow?

While this is a silly question as most people will say, “Yes!”, one of the biggest benefits our customers see when they use our billing services is that we may help improve cash flow.  

Here's how...

We bill on a weekly basis and post payments once a week. In addition, our team reviews all denials and rejections. During our review, we analyze the reason behind the denials and we will address them with you to create improvements to reduce them. 

Is your billing department holding you back from scaling your business?

Customers that use our practice management solutions are able to scale their business without the worry of technology failing them. The benefit of technology is that it can scale as fast as you can hire and train new talent. Billing departments are vulnerable to scaling issues as it takes time to find the right resource. When you leverage our billing services, you can virtually scale your business as fast as you'd like without the worry of being backlogged with billing responsibilities (how awesome!? 🙌).

Do you want to ask somebody questions about billing or how to improve your process?

As an ABA therapy business owner, trying to keep up with client demands, insurance requirements, staffing efforts and other administrative burdens are not easy. Let alone, trying to create strategies around billing improvements. When you use Rethink’s billing services, you will have your own billing specialist will provide you transparent billing reports. Your billing specialist is your dedicated resource, they are there to help you grow and answer any questions you may have. 

For example, if our billing specialist notices is an increase in denials, they will start at the review of the data that is being collected by your team. If they notice inconsistencies in the data that are being collected they will notify you and provide you with guidance on how to improve. 

How much does this cost?

Our cost structure is aligned to the size of your organization and the volume of insurance claims. We would be happy to schedule a call to discuss options with you! To schedule a call with us click this link.


little boy on a playground crying

Liability Insurance Basics & Current Claim Trends in ABA Therapy

This piece is based on our recent webinar presented by Daniel Law, ARM, CRIS and President of Liberty San Jose of The Liberty Company Insurance Brokers.

You can sign up for the monthly webinar series, Entrepreneurship in ABA, mailing list here.

One of the most important business principles is to have an effective liability insurance policy in place to not only protect your business, but also yourself.

Insurance may be required for certain transactions and are usually a pre-requisite for the following:

  • During the process of obtaining funds
  • When applying in a school district/Regional center
  • From Easter Seals/BHPN
  • When trying to lease an apartment, a landlord may ask insurance from you

On the other hand, in order to be eligible for insurance, one must know the following:

  • Limits and type of coverage is within the range $1m-$3m
  • Indemnification
  • Additional insurance
  • Waiver of subrogation

ABA providers face unique risks such as:

  • Inherent Risks with Autism
  • Professional Exposure
  • Dangers to Employees
  • In-Home, School-Based, Clinic
  • Hiring and Retention
  • Regulation (Licensing, Funding Source, Authorizer)

For ABA therapy, the liability coverages are as follows:

Professional Liability

This is covered by a wide range of aspects such as in professional services fees incurred, a wrongful act by an employee or even for some circumstances the government mandates that or from regulatory standards.

They may be liable as well to those who are additionally insured, who are already insured or those who have a waiver of subrogation.

General Liability

This covers bodily injury, property damage, personal injury and even advertising injury.

The coverage may be divided into 3rd party coverage, the number of occurrences, limits and deductibles.

The liability will also differ when there is additional insurance, has waiver of subrogation and to those with common exclusion.

Abuse/Molestation

This item covers the vicarious liability, exclusions, and limits with the first item being the most concentrated one.

Vicarious liability will be in effect if the person being insured is known, there is an innocent party defense, and what items will be/should be covered.

Automobile Liability

This item covers the hired automotive, non-owned automotive liability, and physical damage liability.

Physical damage is determined by which a person involved is insured/not insured, the application/coverage of the liability, and the determining of who can be able to drive and who cannot.

Cyber Liability

This is a liability policy that covers a data breach or compromised personal information of a client.

It can be covered by the consideration of HIPAA concerns, how much the coverage is and other options.

In this manner, the regulatory trends are appropriate to be considered.

The WCIRB – NCCI should be taken into account regarding Workers' Compensation changes while for funding sources, the increased requirements and increased scrutiny should be considered as well.

Lastly, for regulatory trends, it is important that accreditation, state licensing, and inspections are to be considered as well.

In the aspect of claim trends, the following should have attention:

Independent contractors

RBT cannot be an IC or else it would be Mis-classification.

In the event the IC wants to have the medical bills paid, the action over claims must be understood. In terms of work comp issues, one must consider looking into those who are not paying a premium.

Cyber/Data Breach

In this type of claim, several items should be assumed to be claimed:

  • HIPAA Allegations/Violations
  • The costs involved incurred by the breach
  • If the attacker claims for ransom
  • The liability on who owns the records

These are some of the items that may be claimed in the event of a Cyber/Data Breach.

According to Bloomberg, health data breaches can cost more than $400 per patient and have an average claim trend of ~3m per year.

This is due to the fact that Phishing and social engineering have been the major drivers of cyber events.

Employment Practices Liability

Possible claim items include misclassification, wrongful termination of an employee and failure to pay appropriate wages and incidentals such as overtime, drive-time, and breaks.

Workers’ Compensation

This claim item includes worker vs. contractor claim disputes, classification systems, and even the origins/causes of the injuries.

Injury to Children

This is one of the most sensitive items mainly due to the fact that children are involved in this situation.

Claims could come from the clinical setting, community outings (i.e. injuries from accidents on the event), and even child abuse/molestation.

Indemnity and Defense

This claim item includes the item about contracts (i.e. a school was being sued by its employee after being injured), how the claim works and what are the items seen in certain situations.

Rethink Behavioral Health provides an intuitive and comprehensive solution to scale your ABA business and ensure client success.

Our one-stop-shop platform is HIPAA compliant and offers both Clinical and Practice Management tools along with RBT Training, VB-MAPP licenses, and more than 1500 resources/materials as curriculum pieces.

Schedule a demo today at your convenience!


Businesspeople looking at paper charts and a macbook

New Category 1 CPT Codes for Applied Behavior Analysis (ABA) Services

rethink-vbmapp-promo Category 1 CPT Codes

Anthony Porcelli, Manager of Billing Services for Rethink Behavioral Health, had the pleasure of attending Dr. Wayne Fisher’s workshop on the new Category 1 CPT Codes for ABA Services, which will be effective January 1, 2019.

I split the workshop into 3 sections:

  1. Interpreting the new Category 1 CPT Codes
  2. Suggestions to help valuate the codes when negotiating rates with payers
  3. The work was undertaken to get the new Category 1 CPT Codes accepted by the American Medical Association (AMA)

The two great advantages I see with the new codes are that they are broken up into 15-minute units to allow for more efficient billing and the ongoing codes are no longer needed.

A quick crosswalk for the more commonly used codes is listed below and more detailed descriptions can be found here.

Old Category 3 CodeNew Category 1 Code
0359T97151
0360T – 0361T97152
0364T – 0365T97153
0368T – 0369T97155
0370T97156
0371T97157

A key talking point of the workshop involved valuating the codes when negotiating rates with payers.

When negotiating rates it is important to demonstrate to payers the amount of work that goes into each service.

For instance, when negotiating rates for a technician appointment (0364T – 0365T) providers should mention the training that is involved between the BCBA and the tech before the appointment, the work that goes on during the actual appointment, and the interpretation of data and session notes created afterward.

To do this, Dr. Fisher suggested that providers consider each CPT Code in 3 parts:

  • Pre-Service
  • Intra-Service
  • Post-Service

Pre-Service includes everything that goes on before the appointment takes place such as training staff and writing protocols.

Intra-Service consists of the work that goes on during the actual appointment itself while Post-Service is the work that happens after a session is completed such as writing progress notes and reviewing data.

By doing this, the provider can adequately describe the full scope of work that goes into each appointment.

A further example is provided below for what goes into a Support/Technician Appointment:

0364T – 0365T

Pre-Service Work

  1. BCBA: Trains a technician to perform the service.
  2. RBT: Attends trainings with BCBA. Reviews patient medical records. Creates materials for sessions.

Intra-Service Work

  1. RBT: Works with client based on protocols created by BCBA.

Post-Service

  1. RBT: Writes session notes. Communicates with BCBA as needed about sessions.
  2. BCBA: Reviews/Approves session notes. Interprets data. Updates treatment plan.

Next Steps

The last piece of the workshop involved discussion on the next steps that Dr. Fisher and his group would be working on involving the new Category 1 CPT Codes.

The first order of business for the group is releasing a “Tool Kit” for providers to help valuate their services when getting ready to negotiate with payers.

Dr. Fisher and his team will also work with the AMA to address the issue of billing for both the RBT and BCBA during overlapping service times.

He believes providers should be able to bill for both services concurrently because the responsibilities of each professional during the mutual session are different.

In Summary

In summation, I believe the new codes will positively affect the ABA world and simplify the billing process.

Since the ongoing codes have been eliminated, there will be less line errors during billing, leading to faster payments and less back-and-forth interaction with the insurance companies so that providers can spend more time with their clients.

Also, since the new codes have been assigned category 1 status, I hope that payers will be more uniform with their interpretations of their use which will also make for improved efficiency in billing.

rethink-promo- Category 1 CPT Codes

From scheduling the appointment to providing resources for treatment and tracking progress to getting paid - Rethink Behavioral Health will completely support you.

No more juggling systems.

Full Features

Our complete platform features:

  • Billing & Full Revenue Cycle Management (RCM) features electronic claims submission & remittances, eligibility verification, patient statements and payments portal, financial reporting, and more!
  • Staff Training & Resources on-demand, self-paced RBT Training and access to thousands of printable resources.
  • Clinical Programming & Data Collection spend less time on administrative tasks with robust tools for assessment, treatment planning, data collection and progress reporting.
  • Advanced Scheduling Tool Easy appointment set up, view multiple staff & client schedules at once, seamless controls prevent coding and scheduling errors, capture session notes and parent signatures.

Schedule a demo today at your convenience!


patient chart folders with numbers

Documentation Requirements: The Who, What, When, Where, Why, and How of a Medical Record

This piece is based on our recent webinar presented by Sarah Schmitz, the Owner and President of Comprehensive Billing Consultants.

Sarah has over 13 years of experience in medical coding and billing and is an expert in getting you credentialed, contracted, and paid for your services quickly and properly.

You can sign up for the monthly webinar series, Entrepreneurship in ABAmailing list here.

Understanding the many facets of medical documentation can be a challenge to both patients and providers in the health care world.

On one hand, medical records are critical to the treatment of patients and on the other, they are essential to the overall organization of medical records divisions within practices across the country.

The divide between what’s expected and what’s delivered can even affect payment procedures.

So, realizing that the most valuable documentation to payers are the types that satisfy their requirements is key.

According to Sarah Schmitz, the Owner and President of Comprehensive Billing Consultants, knowing what’s expected and who provides those expectations on daily session notes and medical records should be the goal for every provider.

However, in order to master this key concept, you should first understand the basics of daily session notes.

session-notes
Say goodbye to filing cabinets and take session notes on the go with Rethink.

Why do we have daily session notes?

Daily session notes exist to document all services you provide.

They give you the opportunity to go back and look at what was done and helps plan for with forward-looking care.

Consistent documentation also provides evidence regarding the assessment, treatment, and progress of services for a client.

“This is important because you will need to see where a patient started and where they’re ending up,” says Schmitz.

Documentation expands how we communicate with other service providers and ensures practitioners and all those who receive documentation are aware of any provider, client or family involvement in the daily session.

It can also serve as required evidence for insurance companies to ensure you are properly reimbursed for the services that rendered.

Here are a few benefits of daily session notes:

• It’s your legal protection for clients, the practice and practitioners
• It can be used for data and research
• It enables a facility to train and provide quality assessments and review of staff practices
• It helps you produce correct coding procedures
• It allows for optimal care of the client

Overall, it is required that session notes be permanent, legible, accurate, timely, clear, concise, complete, encompassing and truthful.

Medical records are also legally-binding and often need to be accessed or retrieved both inside and outside of a practice.

Medical necessity also almost always refers back to symptoms.

Therefore, documenting accurate diagnoses are equally important to billing policies and procedures for your practice.

Who will see these records?

Staff within and professionals outside your practice might see client medical records.

This can include administrative support staff, risk management professionals, coders and billers, insurance companies and others.

Family members could require access to session notes to facilitate the transfer of treatment documentation from one service provider to the next.

While all session notes are not required to be sent to all coordinating providers, documentation of treatment plans must be forwarded to the referring physician at each review.

When do notes need to be completed?

The best practice for daily session notes should be completed no later than seven days from the date of service.

Discharge summaries should be completed and forwarded to the referring physician within 30 days of discharge.

You should refer to state and federal requirements for any medical record storage and policies associated with your service area.

Where and how do the records need to be stored?

In order for medical records to be HIPAA compliant, a copy of all records must be backed up and stored outside the family’s home.

This includes in-home services. Medical records must also be locked away in a safe storage environment, such as a locked closet or room in an office.

If your practice chooses to use digital or electronic records, they must be double password protected and backed up regularly to a server or the cloud.

In the event that corrections need to be made to medical documentation, be aware that you cannot delete or edit items or words.

You can, however, make edits with a single line drawn through notes. All changes must be initialed and dated.

The original author should only make corrections, with supervisors serving as an exception to this rule.

Ultimately Schmitz says that the golden rule for medical records is “If it’s not documented, it didn’t happen.”

So remember to be smart about meeting requirements and creating documentation that works for your patients, staff, and payers.

Rethink's Practice Management

Rethink’s practice management makes session documentation compliance a breeze.

The customizable templates ensure that each note contains all the required information, and does the dirty work for you by pre-filling information such as the client’s name, staff name, session date/time/duration, and even inserts a summary of the clinical data collected.

Our customizable workflows enable you to ensure that the staff member completes the note before the session gets marked as completed and billed.

Finally, a PDF copy of every session note is automatically backed up to each client’s record, giving you peace of mind during an insurance audit.

Schedule a demo today at your convenience!

This summer, $10 goes a long way at Rethink!Rethink summer deal
For just $10 per staff member, you will receive RBT Training, Parent Training, and unlimited access to our Printable Resource Library!

You’ll also receive a $1,200 credit to cover the implementation fee if you decide to explore our clinical and/or scheduling tools. Take advantage now!

Hurry, this deal ends August 1st, 2018.


manilla folders with medical information

Navigating Insurance: Unlocking the Denials & Appeals Process

This piece is based on our recent webinar, Navigating Insurance: Unlocking the Denials & Appeals Process, presented by Emily Roche, Director of Services at ABA Therapy Billing and Insurance Services.

Emily brings a range of experience in working with ABA providers and insurance companies and has navigated contracting, appeals, and negotiations across multiple payers and states.

You can sign up for the monthly webinar series, Entrepreneurship in ABAmailing list here.

nav-insurance

For Applied Behavior Analysis (ABA) providers, maintaining a healthy revenue stream is one of the most essential functions.

Doing so helps ABA providers keep up with organizational costs, staffing and the resources necessary to run a successful practice.

However, it is not uncommon for some ABA providers to become fraught about the complexities that surround the billing and claims process.

For some providers, fear of denial can lead to avoidance of pushy insurance companies looking to negotiate.

For others, fears can simply be rooted in an inability to navigate the appeals process when an insurance company issues a denial.

According to Emily Roche, “accurate billing can result in 90 percent of claims paid.”

In order to collect the other 10 percent, ABA providers must learn to not only track issues, but resolve errors and overcome fears of appeals by developing a deeper understanding of how to navigate the claim denials and appeals process.

The first step for ABA providers is to understand two common types of appeals:

Clinical and Medical Necessity

This type of appeal issue occurs at the time an ABA provider tries to request authorization when insurance companies may try to immediately deny authorization, reduce the number of hours requested or attempt to dictate service locations, goals, parent training or impose other restrictions.

Billing and Claims Processing

This type of denial or appeal issue occurs when a claim is sent in for processing or when an ABA provider reviews payments or Explanations of Benefits statements.

Roche says it is important to understand that insurance plans cannot dictate:

  • Service location
  • Parent training
  • Goals that relate to services
  • Timeline for reducing hours or phasing out services
  • Treatment bases on age threshold or years of ABA treatment

At the billing stage, it is equally important for ABA providers to be able to distinguish between different types of errors.

In order to do this, providers should carefully review Explanation of Benefits statements and get to the root cause of anything that has been paid incorrectly or denied.

Insurance Tips for ABA Providers

In order to help with both of these common issues, Emily offers several tips for ABA providers when working with insurance:

1. File claims in a timely fashion and pay attention to appeals deadlines. Be sure to also save all documentation if faxing or mailing claims.

2. Understand laws like the Medical Health Parity and Addiction Equity Act, which exists to protect patients, so you know when to file an appeal or push back on insurance companies.

3. Prevent the need for corrected claims or issues that grow into denials or appeals by addressing clinic-side errors.

4. Train others on how to handle peer reviews and calls with insurance companies.

5. Include the recommended number of hours at the start of services. If a request is made to reduce hours due to schedule conflicts, highlight the reason for the reduction and include the length of time hours will be reduced below the recommended number.

6. Prepare to highlight cases with a significant need or effects that occurred in cases when an issue was left untreated or under-treated.

7. Avoid sounding “too academic” when explaining the reason why a patient needs a particular service.

8. If an insurance company tries to deny a full authorization or reduce hours at the authorization phase, ask for a peer or secondary review after the initial review or phone call. If you go through a secondary review and receive a denial, be sure that the reviewer issues a denial for the difference in hours.

9. If an insurance company authorizes payment for a percentage of recommended hours, the insurance company should issue an authorization for the designated hours they approve of and a denial for the hours not approved. If the insurance company issues a full denial, be sure a denial letter is issued to the provider and the parent.

10. When preparing to write an appeal, be sure to include demographic information, copies of treatment plans, notes and reports and any supporting documentation. Remember to use clear language and be concise. You should also refer to any sections of your contract that are being violated, if any.

If you encounter issues such as not receiving a denial letter at all or harsh restrictions from an insurance provider, you can file a grievance or complaint if you are a member of a network.

Remember that you can also exercise your right to consult a healthcare attorney, who will have a deeper understanding of health care laws, or opt to leave or switch your network if issues continue.

Health insurance is very complex, but with the right information and resources, ABA providers can ease fears of the billing and claims process.

For more information, you can also check out practice guidelines from the Association of Professional Behavior Analysts (APBA) and autism spectrum-specific guidelines from the Behavior Analyst Certification Board (BACB).

Rethink Behavioral Health provides an intuitive and comprehensive solution to scale your ABA business and ensure client success.

Our one-stop-shop platform offers both Clinical and Practice Management tools along with RBT Training, VB-MAPP licenses, and more than 1500 resources/materials as curriculum pieces.

Schedule a demo today at your convenience!


new york city traffic

ABA & the Mobile Workforce: Managing the Risk of Employee Drivers

This article is based upon a recent webinar presented by Daniel Law, of The Liberty Company Insurance Brokers.

Over the past 14 years, Dan has focused on the design and implementation of insurance and risk management programs for clients globally.

Applied Behavior Analysis (ABA) providers face unique challenges with the clients they serve and the practice they run.

They often relate these issues to operations, clinical data collection and practice management.

However, while ABA providers understand a variety of techniques that affect their clients, sometimes the hurdles that come with managing a business and its employees are difficult to navigate and they need to rely on experts.

One of these challenges is risk management.

Far too often it is only understood as a reactive measure when ABA providers and their employees face issues that affect a business financially or in practice.

However, there are strong benefits to including the right risk management approach in proactive initiatives, like establishing policies for employees who drive.

According to risk expert Daniel Law, of The Liberty Company Insurance Brokers, ABA providers across the country rarely think about the risks associated with employees who drive duringdriving company hours.

Most times, ABA providers have a very young workforce and employees may commute to and from work sites via car or public transportation.

For those who drive and work in a wide variety of environments, there are different levels of exposure.

This can include everything from weather to traffic and by helping clients get from one destination to another.

“The general rule,” says Law, “is if you provide a mileage reimbursement, you have an employee driving on company and your business is at risk if the employee is involved in an accident.”

But every case is unique.

In fact, employees who have a specific location or worksite that they travel to and from consistently may use a car for the commute, which wouldn’t be classified as company time.

To understand the risks, experts like Law say ABA providers should critically analyze guidelines for when an employee is considered to be driving on company time.

When are Employees Driving on Company Time?

  • Driving in between sessions or client homes during work hours
  • Going from a school-based session to a client’s home in the evening

These are just two examples of when an employee may drive on company time and each practice will determine their own policies that correspond with how their business operates.

To implement the risk management approach for employees who drive, each company should first know the fundamentals of the three-step process.

What is the Risk Management Approach?

The risk management approach is a three-step process that centers on identifying, analyzing and responding to risks.

Each environment poses different hazards, so ABA providers must first identify, in their specific operations, where they have risks and analyze how they might impact the business and then formulate a response.

Identifying Areas of Risks

Some risks can be mitigated with appropriate policies, while others cannot.

The risk management approach suggests that those areas of risks that can be avoided should be avoided, like when employees allow clients or children to enter their car.

Exposure in a situation such as this can be tough to manage.

So, if ABA providers don’t know the maintenance of a car or are not providing a company car, Daniel recommends businesses prohibit employees to drive clients in their own vehicles.

Analyzing Risks

Like all other businesses, providers should always analyze risks prior to events.

This is a great way to mitigate risk for a business and establish a precedent that is flexible to implement when employees enter or leave the company.

For example, ABA providers can look at Human Resource policies to determine if they already have a structure in place to require employees to have higher personal auto insurance limits.

If it is a requirement for employees to drive on company time, ABA providers can also require employees to provide regular information on the condition of their vehicles and allow for random or scheduled inspections.

Responding to Risks or Accidents

Some accidents or events are unforeseen and can’t be avoided or overlooked once they occur.

So if an employee drives on company time and is involved in an accident, one of the first things that will be looked at is who is at fault.

The term “at fault” is used to define a point in time when injury or damage occurs to someone or something else, better known as third-party exposure.

It is rarely cut and dry.

A simple allegation of fault can force a business to step in and defend the company, even though the allegations may not have a basis in reality.

The key to handling these situations is staying calm and controlling the situation by formulating an appropriate response at the right time.

Understanding Risk Management

Injury to occupants and employees are often an integral part of the response process.

So understanding the limitations of auto insurance policies and following the rules and procedures associated with the Workers’ Compensation process is essential.

Obtaining a great business auto insurance plan can be a big help.

Each month, Rethink Behavioral Health hosts a webinar with ABA-specific business experts that offer support and guidance for providers.

So be sure to check out the next webinar and arm your practice with the right information to succeed!

Rethink Behavioral Health provides an intuitive and comprehensive solution to scale your ABA business and ensure client success.

Our one-stop-shop platform offers both Clinical and Practice Management tools along with RBT Training, VB-MAPP licenses, and more than 1500 resources/materials as curriculum pieces.

Schedule a demo today at your convenience!


business woman making a presentation and a staff member taking notes

Eligibility and Benefits: Understanding Eligibility For ABA Coverage Through Insurance

Check out our latest installment published on bSci21.org, Eligibility and Benefits: Understanding Eligibility For ABA Coverage Through Insurance!

aba-billingDo you know the difference between self-funded and fully funded insurance policies?

What about the relationship between these policies and state laws mandating ABA coverage?

Find out!

Recently, Rethink Behavioral Health hosted a webinar with guest speaker Emily Roche, Director of Services for ABA Therapy Billing and Insurance Services.

Emily provided insight on two critical topics dealing with insurance laws which can help ensure a successful business.

Read the full article!

Rethink Behavioral Health and bSci21 publish a new article every month, stay tuned for the next installment!


male typing on a calculator and looking at finance sheets

[Webinar] Affordable Care Act: How It Affects Your Business

Rethink Behavioral Health invites you to participate in our upcoming webinar, Affordable Care Act: How It Affects Your Business!

Signed in 2010, the Affordable Care Act (ACA) is entering the final stages of implementation. What opportunities or risks does the ACA represent to you? Join us to find out!

Our guest presenter, Liliana Salazar, Compliance Officer/HUB International, Insurance Services, who has over 20 years of experience in the insurance industry and insider information from Washington D.C..

This live webinar will be held on Thursday, October 19th at 1pm EDT/10am PDT. Click here to register.

P.S. Interested in a FREE VBMAPP license? Take advantage of our limited-time promotion for new and existing clients!

Rethink Behavioral Health holds a monthly webinar series entitled Entrepreneurship in ABA.

This targeted set of presentations will focus on the business aspects of running an ABA provider group.

Whether you are just getting started, or in high growth mode, this series will offer insights and best practices for helping your business succeed.


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Join our February Webinar: Advanced Commercial Insurance Overview

rethink bh logo

Rethink Behavioral Health invites you to participate in our upcoming webinar, Advanced Commercial Insurance Overview!

daniel law

Join us for an in-depth discussion about commercial insurance from a seasoned insurance expert who has worked specifically with ABA entrepreneurs.

This webinar will take place on Thursday, February 16th at 1pm ET/10am PT and will feature Daniel Law, President, SJ Liberty Insurance, as a guest presenter.

Rethink Behavioral Health holds a monthly webinar series entitled Entrepreneurship in ABA.

This targeted set of presentations will focus on the business aspects of running an ABA provider group.

Whether you are just getting started, or in high growth mode, this series will offer insights and best practices for helping your business succeed.


a male real estate agent having a woman sign a contract

Best Practices in Insurance Contracting

Check out our latest installment published on bSci21.org, Best Practices in Insurance Contracting!

The decision to start your own ABA agency comes with a mountain of front-end tasks to get your company up and running, not the least of which is insurance contracting.

Recently, Rethink Behavioral Health hosted a webinar with guest speaker Emily Roche, Director of Services for Robinsons and Associates.

In the webinar, she provided a roadmap to help navigate your company through the byzantine world of insurance requirements, several of which can be found in the full article.

Read the full article!

Rethink Behavioral Health and bSci21 publish a new article every month, stay tuned for the next installment!